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Dec 2022
21 Dec
My small-town pharmacy’s big-time innovation
Here’s what happened when 5th Avenue Pharmacy tested out new software to streamline their pharmacy workflow.
19 Dec
How can retailers capture growth in consumer health care?
While shoppers navigate inflation, there remains pockets of omnichannel opportunity in consumer health care.
01 Dec
How retail pharmacies can use technology to conquer compliance
IoT sensing tools offer a simplified solution to regulatory compliance complexities.
Nov 2022
30 Nov
Invest in pharmacists to improve patient outcomes
To best address social determinants of health and improve the health of low-income
patients, start with pharmacists.
03 Nov
Disease prevention-as-a-service: Bringing better health directly to consumers
Vish Kulkarni of Rockley Photonics explains how wearable devices could play a larger role in preventing viruses, such as COVID-19 from growing to severe status unnoticed.
Sep 2022
26 Sep
QR codes: The key to unfiltered customer feedback
Nihal Advani, founder and CEO of QualSights, takes a look at how QR codes can be an efficient method of gathering customer satisfaction data for retailers and retail pharmacies.
13 Sep
Make promotions more impactful during illness uncertainty
Brad Pope, head of customer success at Kinsa, explains how retailers can realize the total potential of promotions.
Aug 2022
30 Aug
Embracing new digital tools
To prepare for new responsibilities, pharmacists should explore and embrace patient-centric digital health solutions.
16 Aug
Supporting employees with the right tools for every customer interaction
Data and AI enable adaptability and more personalization for heightened customer experiences.
08 Aug
How to beat Amazon at its own game
Amazon is a force, but a tried-and-true strategy of differentiation could help retail pharmacy compete.
July 2022
20 Jul
Fail safe: Changing a broken approach to patient medication safety
Precision, personalization and proactive analysis can prevent adverse drug events and help save lives.
June 2022
28 Jun
Criminal networks continue to threaten store teams and consumer safety. Here’s how Congress can help — now.
NACDS president and CEO Steve Anderson is calling on Congress to prioritize consumer health and safety, and to help stamp out organized retail crime before year’s end.
26 Jun
One answer to drug stores’ supply chain problems: high-quality data
Timely, consistent and regional data can help keep the right products on drug stores’ shelves to help customers and communities feel better faster.
May 2022
26 May
Retail brands now face rising expectations to deliver omnichannel customer experiences
Brian Lannan, vice president of retail experience at Avtex, discusses how to build a strong omnichannel retail strategy.
Apr 2022
20 Apr
What’s your elevator pitch?
Columnist Dan Mack discusses how the moment you slip into an old and tired sales pitch, you’ve fumbled the opportunity.
17 Apr
Sufficiently similar: What the FDA approval of the first interchangeable biosimilar product means for pharmacists
The approval means that pharmacists will be allowed to switch out Lantus (insulin glargine) for the Semglee (insulin glargine-yfgn) biosimilar without the required approval from the prescribing physician.
14 Apr
Test to treat: Pharmacists nationwide need to have prescriptive authority for COVID-19 antivirals
The program can provide access to lifesaving treatments, and allowing pharmacists to prescribe and dispense will make it more effective and accessible for millions of Americans.
Mar 2022
13 Mar
Addressing nonadherence: What pharmacists can do
Pharmacists have a golden opportunity to promote medication adherence — improving patient outcomes and protecting revenue.
10 Mar
Pharmacies face interoperability challenges and needs under the 21st Century Cures Act
Jason Ausili, chief clinical officer of FDS Amplicare, discusses the challenges pharmacies are facing in the wake of the 21st Century Cures Act.
Feb 2022
17 Feb
New era: Access and affordability are trends that will be important to independent community pharmacists in 2022
Already among the most trusted healthcare professionals, community pharmacists are poised to take on an even greater role in the healthcare continuum.